Jul 7, 2020
vCom Solutions, a leader in IT lifecycle and spend management software and services, today announced the latest expansion of features and functionality within the company’s proprietary software platform vManager. The 12.1 release of vManager features almost two dozen enhancements that enable teams to work smarter from any location.
vManager 12.1 expands corporate visibility into the six key areas of IT spend—Network, Mobile, Collaboration, Cloud, Hardware, and SaaS—and improves both self-service and reporting capabilities across the platform. In support of mobile management functionality made available in the previous release, vManager 12.1 includes feature enhancements that provide users with additional flexibility around device portability and upgrades, improved dashboard visibility into activities, and increased capabilities around usage reporting and notifications.
“Many of the enhancements in vManager 12.1 support the growing expansion of the distributed workforce by providing remote workers with the tools they need to order, provision, troubleshoot, and manage mobile devices,” says Bhanu Anukonda, vCom Vice President of Product Development. “With millions of people now working from home, a shift away from network costs is occurring and the burden is on organizations to make sure their mobile costs are contained. It’s crucial for organizations to identify potential overages before they happen, and the functionality in vManager 12.1 does just that. Not only does it provide a snapshot overview of the ‘health’ of the organization’s IT spend, it provides expanded abilities to identify and manage potential problems before they occur.
The “health snapshot” comes in the form of the vManager Program Health Report dashboard that provides at-a-glance visibility into 10 key metrics. “Previously, these valuable metrics were gathered and shared with our clients on a quarterly basis,” explains John Adams, vCom Vice President of Customer Experience. “Now clients have instant access to the information and can view project status or ‘health’ in real-time.”
Key capabilities and enhancements within vManager 12.1 include:
· vCom Program Health Report – Activity interaction report statistics are pre-populated in a dashboard to provide clients with instant visibility into their ongoing vCom initiatives. The dashboard details at-a-glance information across all six areas of IT spend (Network, Mobile, Cloud, Collaboration, Hardware, SaaS) for each of the nine phases of the lifecycle including the number of vManager users, current/past Solution Design projects, Sourcing price requests, Contracts being managed or up for renewal, Orders opened/closed, current numbers of Assets managed in inventory, Service & Support trouble tickets opened/closed, the number of Invoices and those processed through Accounting, and details on available reports and Analytics.
Mobility Updates:
Reporting Updates:
Additional information on vManager 12.1 can be found at: https://vcomsolutions.com/vmanager-12-1/
About vCom Solutions
vCom is a cloud-based software and managed services company focused on helping enterprises manage IT spend from procure-to-pay. vCom improves visibility and control within a single software while decreasing expenses for networks, mobile, cloud, collaboration, hardware, and SaaS technologies. To learn more about vCom, visit http://vcomsolutions.com.
Media Contact:
Ann McGuire
Director of Marketing
vCom Solutions
925.415.2230
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